Privacy Policy

Last updated: 08-05-2025

At Grounding Energy, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from groundingenergy.co

1. Information We Collect

We collect personal information to provide and improve our services. This may include:

  • Contact info: Name, email, address, phone number

  • Order info: Shipping/billing address, payment confirmation

  • Account info: Username, password

  • Support messages: Any info you share when contacting us

  • Usage data: IP address, device/browser info, site interactions (via cookies)

We may also receive info from third parties like payment processors or platforms (e.g., Shopify).

2. How We Use Your Info

We use your data to:

  • Fulfill and ship your orders

  • Provide customer support

  • Improve our site and services

  • Send you promotional messages (you can opt out anytime)

  • Prevent fraud and ensure security

3. Sharing Your Info

We only share your info with:

  • Trusted service providers (e.g., payment, shipping, analytics)

  • Marketing partners (to show you relevant offers)

  • Legal authorities, if required by law

We never sell your personal information.

4. Your Rights

Depending on where you live, you may:

  • Access or correct your info

  • Request deletion of your data

  • Withdraw consent or restrict processing

  • Opt out of marketing emails anytime

To exercise these rights, contact us at tthennewoonee@gmail.com.

5. Cookies & Tracking

We use cookies to remember your preferences and improve your experience. You can control cookies through your browser settings.

6. Data Security & Retention

We use industry-standard measures to protect your data but cannot guarantee complete security. We keep your info as long as needed for orders, legal compliance, and service improvement.

7. Children’s Privacy

Our site is not intended for children under 16, and we do not knowingly collect their data.

8. International Transfers

If you're outside the U.S., your data may be stored or processed in other countries with appropriate safeguards.

Contact Us
Questions? Email us at tthennewoonee@gmail.com